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This module contains 10 books about Operations.

Building the machine that will take product to market most efficiently and cost-effectively is crucial to commercial success. This module lets readers understand the nuts and bolts of logistics along with the latest technological advances and hot topical issues, and gives high-profile examples of how supply chains are being constructed and maintained in today's computer-driven world, even through crisis.
 

Book
 
 Title
Price
Buy it!
Operations Express
Covers the key areas of operations and technology, from operating systems and managing resources to quality and environmental awareness. Examples from Egg, Nissan, easyJet, Ford, British Airways and Nestle, and ideas from W Edwards Deming, Joseph Juran, Kaoru Ishikawa, Philip Crosby and Tom Peters
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£6.99
Operating Globally
Covers the key areas of international marketing and distribution, logistics, import/export compliance and government regulations. Examples from Nortel Networks, Terranova Forest Products and Ampro Electronics, and ideas Adrian Wooldridge, Christopher Bartlett, Sumantra Ghoshal and John Micklethwait
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£6.99
E-Processes
Covers the key areas of e-processes from planning and management to using operations research techniques to organise systems and identifying operational requirements. Examples and lessons from some of the world's most successful businesses including United Sugars and Cameron and Berkley
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£6.99
Supply Chain Management
Covers the key areas of supply chain management from inventory management and logistics to just-in-time manufacturing and just-in-time shipping. Examples from Compaq, Fujitsu and Staples, and ideas from the smartest thinkers, including David Bowersox, John Mentzer, David Closs and Clifford Lynch
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£6.99
Crisis Management
Covers the key areas of crisis management from crisis planning and handling a global business crisis to crisis plan execution. Examples from Parsons Corporation, Pepsi Cola, Johnson and Johnson and General Motors, and ideas from Douglas Hearle, James E Lukaszewski and Fraser P Seitel
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Project Management
From planning and executing a single project and leading a project team to using projects to implement strategy and managing an entire organization by projects. Examples from Nortel Networks, Siemens, and Chiyoda Corporation, and ideas from David Cleland and Hans Thamhain
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£6.99
Managing Quality
From understanding the vital connections between customers and ISO 9000-2000 to the key steps to develop a practical, performance enhancing quality management process. Examples from Toyota, Sun Microsystems and Prudential Assurance Company, and ideas from W. Edwards Deming and Shigeo Shingo
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Managing Technology
From knowing which technology trends count and managing technology change, to devising the right level of technology training and selecting technologies that match your business strategy. Examples from ACUNIA and Seven-Eleven Japan and ideas from Bill Gates, Steve Jobs, and Timothy Berners-Lee
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£6.99
Measurement and Internal Audit
From ISO 9000 certification and organisation and organising internal controls to objective setting and performance measurement systems and the impact of the Internet as a communications tool. Examples from ISO, the EU Audit Control and Monitoring Directorates, OCC and ideas and case studies
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Making Partnerships Work
From understanding the different reasons for partnerships and alliances to initiating and succeeding with partnering. Examples from Canon, Sony, Procter & Gamble, Wal*Mart and Dell, and ideas from Gary Hamel, Yves Doz, Jordan Lewis, Doug McGregor, Abraham Maslow, Stephen Dent, and Sam Walton
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£6.99
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