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Chapter
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1
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Introduction
to Complexity and Paradox
The first chapter explains why complexity is so important
to managers in the twenty-first century. |
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2
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Complexity
Theory: Key Terms and Definitions
This chapter investigates many of the most commonly used terms
and ideas in the field. |
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3
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The
Evolution of Complexity and Chaos Thinking
This chapter explains the problems related to previous theories
of management. It also develops ideas for managing in complex
environments. |
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4
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The
E-Dimension: Complexity
This chapter looks at the impact of technological change,
the ten forces model, and complexity. |
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5
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The
Global Dimension
The global aspects of complexity theory are discussed in this
chapter. Managers need to be aware of how events around the
world can impact every aspect of their business. |
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6
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The
State of the Art
The state of the art of complexity theory is discussed in
this chapter. Recent ideas are put forward, and there is an
in-depth discussion of problems with self-organization (Darwinian
hypothesis). |
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7
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In
Practice: Case Studies
A number of case studies of organizations are included in
this chapter. The story of how one company trained its senior
managers to handle complexity is discussed. |
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8
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Key
Concepts and Thinkers
This chapter is about key concepts and thinkers in the field
of complexity. The reader is introduced to a variety of concepts
that help in defining the field. A number of key theorists
are introduced. |
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9
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Resources
This chapter provides an excellent overview of books and Websites
that the reader can use to build a broad understanding of
the field. |
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10
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Ten
Steps to Making Complexity Work
What would be the value of a theory if it could not be used?
This chapter offers specific steps that can be taken to enable
a company to effectively handle complexity. |
