|
Chapter
|
Buy
this book for only £6.99 
|
|
1
|
Introduction
Crisis Management
A description of the need for crisis management in the public
and private sectors, and in both the for-profit and not-for-profit
areas. |
|
2
|
What
is Crisis Management?
What
the terms used really mean and how to understand the differences
between them.
|
|
3
|
Evolution
of Crisis Management
How crisis management has developed, using selected crises
of modern history to illustrate successes and failures.
|
|
4
|
E-Dimension:
Crisis Management
How
new means of communication have impacted crisis management
in terms of challenges and responses. |
|
5
|
The
Global Dimension
An
examination of what organizations should be prepared to do
when facing international crisis incidents. |
|
6
|
The
State of the Art
How the field of crisis management is organized, the types
of experts who are in it, what they do, and where they fit
into organizational structures. |
|
7
|
Crisis
Management In Practice
A presentation of case examples showing how crisis management
has been successful and where it has either not been used
or failed. |
|
8
|
Key
Concepts and Thinkers
Some
views about crisis management as provided by three of the
most well-known and highly-respected professionals in the
field. planning and plan execution. |
|
9
|
Resources
Where
to find out more about crisis management, receive training
in it, and learn the names of consultants in the field.
|
|
10
|
Ten
Steps to Making Crisis Management Work
A step-by-step guide to the basics of crisis management, including
the essentials of planning. |
