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BOOK TITLE: Project Management.
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Chapter
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1
Introduction
The environments that organizations find themselves in are changing very quickly. Change programs have had a poor track record to date. There is an increasing need for organizational change (OC), which addresses this issue. Change is both initiated and restrained by people.
2
Definition of Terms
What distinguishes projects from ongoing work. Three big differences between project management and operations management. Characteristics of a project team. What makes a project successful.

3
Evolution
The origin of the first modern project management tool. Project management in the defense industry during and following WWII. How project management matured in the space program. The growth of associations that professionalized project management. The emergence in the '90s of project-based organizations.

4
The E-Dimension
What e-tools can do for project managers and teams. Why everyone is not enamored of them. How networks support project work. The move to virtual project teams. e-Speed: the key to Internet projects.

5
The Global Dimension
Nortel Network's route to global project management. Recommendations for setting global project management standards. Culture shock: the people side of going global. A model for understanding cultural differences. How to help expatriates and locals understand each other better.

6
The State of the Art
The re-emergence of the matrix organization to support projects. How companies use project management to implement strategy. The role of the project office ? and a note of caution. The emergence of enterprise project management. What the future holds.

7
In Practice
How a small project team produced big results. How a determined project team raced against time to launch a new product. The story of a mega-project that spanned five years and thousands of miles.

8
Key Concepts and Thinkers
Words and phrases you need to know to talk the language. The life cycle of a project. Two keys to project success: change and risk management. People you should know.

9
Resources
Books ranging from easy to in-depth. Periodicals that keep up with the latest project management developments. Two worldwide organizations for project managers and those who want to be. What's hot on the Web for project managers.

10
Ten Steps to Making it Work
Getting ready; Gathering the team; Creating a plan and budget; Doing the work; Celebrating success.

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