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BOOK TITLE: Virtual and Networked Organizations.
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1
Introduction to Virtual and Networked Organizations
Going virtual is a question of survival. In an accelerating world, organizations need to use every means available to maximize relationships with their stakeholders. Three long-term options are suggested.
2
What are Virtual and Networked Organizations?
The scope of virtual and networked organizations is wide-ranging. Here different interpretations are introduced, together with basic concepts and key factors.
3
Evolution of Virtual and Networked Organizations
We have moved from calculating machines to virtual organizations in 50 years. As change management and people are more important than technology when introducing virtual organizations, this chapter focuses on the changes in management thinking. "Unlearning" traditional ideas and the move to self-organization and knowledge management underpin current developments.
4
E-Dimension: and Networked Organizations
The scope of virtual organizations is so vast, this chapter concentrates on disintermediation: the removal of the middleman and the move to a self-service model. These changes are illustrated by case studies.
5
The Global Dimension
The global village depends on the Internet and other communications technologies. Supply networks are increasingly sophisticated and the network has replaced the chain metaphor. We now have to incorporate new e-business models.
6
The State of the Art
The Internet has changed the way we do business, but other technologies are also involved. Here we look at a number of developments that will bring even greater changes.
7
Virtual and Networked Organizations In Practice
Practical examples are plentiful; typical cases are not. Here we examine four examples of good practice.
8
Key Concepts and Thinkers
As this text focuses on management issues surrounding virtual organization, this chapter discusses the concepts that underpin the changes in management thinking.
9
Resources
Much has been written on the subject of virtual organizations. Books have been listed in the endnotes. Here, a representative sample of other references has been identified.
10
Ten Steps to Making Virtual and Networked Organizations Work
Coping with the change to virtual working means you need to: look at the bigger picture; look at what you need to change about yourself; unlearn - replace old thinking with new ideas; develop new models etcÉ.
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