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BOOK TITLE: Business Models.
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Chapter
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1
Introduction to Business Models
Organizational models and metaphors shape our perceptions, which in turn guide our actions. Diverse new models proliferate as the pace of change continues to accelerate. Yet some believe that our social institutions, embodied in antiquated models of organization, are failing in fundamental ways. The stakes are exceedingly high at the beginning of the new millennium.
2
What are Business Models
This chapter lays the definitional foundation for the rest of the book. Model, organization, organizational model, business model, and organizational metaphor are each defined. Theoretical features of organizational structure - formalization, complexity, and centralization - are then examined. Two generic models are introduced - mechanistic and organic - that represent the range of twentieth-century thinking on organizational models. The chapter concludes with key learning points.
3
Evolution of Business Models
Hierarchical models of organization are several millennia old. Religious entities served as primary organizational models for many centuries. During the twentieth century the trend was from mechanistic, closed-system, bureaucratic models, toward organic, open-system, autocratic models. There has been a flowering of organizational models and metaphors in recent decades. Key models and metaphors are introduced.
4
E-Dimension: Business Models
The Internet is having a profound impact on organizational models, and our very conceptions of what constitutes an "organization." Business models have become the hot e-business buzzword, and a sampling of those models is presented. Business webs - a rapidly-emerging model - facilitate and expedite the disaggregation of vertically-integrated organizational structures. Not long ago, "incubator" models were all the rage - until the tech markets toppled. The future of incubators is explored, featuring the case of a public/private partnership in Japan.
5
The Global Dimension
This chapter addresses the impact of globalization on organizational models. Traditional approaches to globalization are embodied in four models: global, international, multinational/multidomestic, and transnational. The rapid development of network communication technologies gives rise to a fifth possibility: the virtual transnational. ASEA Brown Boveri is in the process of transforming itself into a virtual transnational. Finally, the impact of national cultures on organizational models is explored.
6
The State of the Art
The state of the art in human organizing is complex and multi-faceted. This chapter begins with an examination of the model that everyone loves to hate - bureaucracy - and its relevance, if any, to today's models. Next, the rapid escalation of transorganizational collaboration is explored, along with structural models for collaboration. Finally, the implications of "chaordic" organizational models - the most radical yet natural of approaches to human organizing -are discussed.
7
Business Models In Practice
Three exemplary cases are presented that illustrate the state of the art in business and organizational models. First, the story of Bowstreet, Inc. highlights the transformation of an organization into a business web, and the rapid development of technology that enables that. Second, The Thread, Inc. illustrates the dramatic possibilities of the implementation of business webs in the apparel industry. Finally, worker democracies - exemplified by the Mondragon co-operatives, the world's most successful incubator of start-up enterprises - offer a vital alternative to the corporate shareholder model.
8
Key Concepts and Thinkers
This chapter provides additional information on key thinkers in the area of organizational and business models, brief descriptions of more organizational models and metaphors, and descriptions of several related concepts, including downsizing, business process re-engineering, and outsourcing.
9
Resources
Today the Web provides ready access to an increasing variety of high quality information and resources related to business and organizational models. This chapter provides descriptions of and links to Web-based knowledge portals, cases, interviews, online courses, white papers, and additional information on a selection of organizational models.
10
Ten Steps to Making Business Models Work
Should you change your organizational model? Possibly. But before you do, carefully consider the need for change, the risks inherent in the change process, the psychological nature of organizational models, and ways to manage the change process successfully.
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