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BOOK TITLE: E-Leaders.
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Chapter
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1
Introduction to E-Leaders
What is the Internet and how does it fit into the history of economic development? Why is the Internet important? How can businesses profit from the Internet? What are the risks and opportunities inherent in investing in the Internet, including: what distinguishes a technology leader from its peers; and what distinguishes the performance of the technology leaders.

2
Definition of Terms
E-leaders have introduced new management processes, the understanding of which demands an understanding of new management concepts. This chapter defines the following elements of the new management vocabulary, including: the Net Profit Retriever; the Web Business Pyramid; and the Web Applications Pyramid.

3
Evolution
The Internet began with a US Department of Defense project to build a computer network that would be able to withstand a nuclear attack. This chapter traces the Internet's development, including: an essay on the evolution of the Internet since the 1960s; and a timeline that traces key events in the Internet's evolution.

4
The E-Dimension
Winning companies have found ways to profit from the use of the Internet in their business. This chapter shows how e-leaders use e‐commerce to best advantage. It includes: Web myths and realities; and best practices in the use of the Internet for business.

5
The Global Dimension
Globalization and the Internet have evolved together over the last several years. This chapter highlights this co‐evolution, providing a roadmap for managers. It includes: an essay on the emergence of globalization and the Internet; key issues for management of globalization and technology; and best practices for harnessing globalization and the Internet to strengthen a firm's competitive position.

6
The State of the Art
Although the bubble burst, the Internet continues to evolve, so what are today's hot issues? This chapter explores the following topics: six concepts to help managers profit from the Internet; and three key changes in the competitive and investment environment likely to shape the future evolution of the Internet.

7
In Practice
What does it take to profit from the Internet? This chapter provides the answer by presenting case studies of e-leaders, including: US Cavalry, Nokia and NTT DoCoMo.

8
Key Concepts and Thinkers
There are many thinkers whose concepts form the foundation of the Internet. The lexicon of E-Leaders covers these concepts by exploring how their inventors developed them through their careers.

9
Resources
There are many useful resources on the Internet and business. This chapter identifies the best books on the topic.

10
Ten Steps to Making it Work
Putting the management secrets of the e-leaders into practice is easier said than done. This final chapter helps managers adapt their organizations to achieve the performance-enhancing characteristics of technology leaders by covering the following steps: build Web application team; set objectives; benchmark peers; work with customers and suppliers; map current processes; envision new Web application; design new processes and systems; sell senior management; roll out in phases; and measure, evaluate, and improve.

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