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Chapter
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1
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Introduction
to Coaching and Mentoring
Discover: how coaching can improve job skills and thereby
performance; how mentoring is as important to job performance
as career advancement; and how coaching and mentoring is different
from counseling. |
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2
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Definition
of Terms: What is Coaching and Mentoring?
In this chapter you will learn: the difference between coaching
and mentoring. the importance of feedback - constructive feedback
- to coaching and mentoring; the different roles that mentors
play; and the responsibilities of managers as coach and mentor.
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3
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The
Evolution of Coaching and Mentoring
This
chapter covers the historical evolution of coaching and mentoring.
You can also learn: how today's view of coaching isn't limited
to tutoring; it's part of performance management; how senior
executives have their personal coaches to help overcome their
managerial shortcomings; how mentoring has individual and
organizational purposes in the twenty-first century; and about
the creation of corporate-run mentoring programs that supplement
more traditional informal mentoring relationships.
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4
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The
E-Dimension: Coaching and Mentoring
This
chapter covers: how ever-changing technology demands regular
IT updates; how work off site demands a different approach
to both coaching and mentoring; how computer-based training
replaces classroom instruction and supplements on-the-job
learning; and the nature of reverse mentoring. |
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5
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The
Global Dimension
This
chapter explains how: US firms trail those from the rest of
the world in preparing managers for overseas assignments;
managers can prepare to be globally and locally focused; and
nine factors critical to success in assignments can be covered
by coaching and/or mentoring. |
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6
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The
State of The Art
In
this chapter, discover: how coaching and mentoring programs
work; how executive coaching is believed to yield six times
its cost; the traits that make the best coaches; the characteristics
to look for in mentors; concerns proponents of mentoring have
about structured programs. |
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7
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Coaching
and Mentoring in Practice
Read
in this chapter about coaching and mentoring programs at:
Sara Lee; General Electric; Johnson & Johnson. |
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8
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A
Glossary of Coaching and Mentoring
A
glossary of coaching and mentoring terms, from A to Z. |
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9
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Key
Concepts and Resources
Articles,
books, Websites, and organizations that can supplement your
knowledge about coaching and mentoring.
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10
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Ten
Steps to Making Coaching and Mentoring Work
Find out in this chapter: when the coaching process begins;
how to create a positive environment in which coaching and
mentoring efforts can be productive; how to use coaching and
mentoring to maximize employee performance; and what pitfalls
to avoid. |
